It is not a financial adviser
Tri gives general information only. It cannot recommend a product, a portfolio or a course of action for your situation — that is what our advisers are for.
Ask Tri anything about getting your finances organised.
Tri is Trilogy's AI assistant. It answers general questions about investing, retirement, KiwiSaver and home lending in New Zealand, then connects you with the adviser best placed to help.
Tri
Ready · general information only
Kia ora, I'm Tri, Trilogy's AI assistant. I can explain how our investment, retirement, KiwiSaver and home lending advice works, point you to the right adviser, and help you get a conversation booked.
What brings you here today?
Helpful for orientation. Never a substitute for advice.
It will not quote numbers
Rates, fees, tax thresholds and contribution rules change. Tri points you at the official source or an adviser rather than guessing.
Keep sensitive details out of the chat
Please don't enter IRD numbers, bank account or card numbers, or identity documents. Share those securely with an adviser instead.
Trilogy does not provide life or health insurance advice. For that, our sister company Morris & Co Financial Advisers can help. Full licensing and complaints information is on our disclosure page.
The public references Tri draws on.
Financial Markets Authority (FMA)
New Zealand's conduct regulator for financial advice and investments. Guidance on choosing an adviser, scams and investor rights.
Financial Service Providers Register
Official register to check that a firm or adviser is registered and to see their FSP number and dispute resolution scheme.
Sorted (Te Ara Ahunga Ora Retirement Commission)
Independent money guides and calculators for budgeting, KiwiSaver, mortgages and retirement planning.
Te Ara Ahunga Ora Retirement Commission
Retirement income policy, research and the National Strategy for Financial Capability.
Inland Revenue (IRD)
Tax rules, PIR rates for portfolio investment entities, KiwiSaver contributions and residential property tax rules.
KiwiSaver — Inland Revenue
Official KiwiSaver rules: contribution rates, government contribution, first-home withdrawal and hardship criteria.
Reserve Bank of New Zealand (Te Pūtea Matua)
Official Cash Rate, monetary policy statements, LVR and DTI lending restrictions, and financial stability reporting.
Kāinga Ora — Homes and Communities
First Home Loan, First Home Partner and other government home ownership products.
Work and Income — NZ Superannuation
Eligibility and payment rates for New Zealand Superannuation.
Financial Services Complaints Limited (FSCL)
External dispute resolution scheme. Free, independent complaints service for consumers.
Insurance & Financial Services Ombudsman (IFSO)
Alternative external dispute resolution scheme for financial service complaints.
Office of the Privacy Commissioner
Privacy Act 2020 rights, how personal information must be handled, and privacy complaints.
Consumer Protection (MBIE)
Consumer rights, credit contracts and responsible lending guidance.
Companies Office
Look up New Zealand companies, directors and shareholdings.
Disputes and scam reporting — CERT NZ
Report investment scams, phishing and other cyber security incidents.
Stats NZ — Consumers Price Index
Official inflation data used when discussing the real value of savings over time.